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Delivery Information

Tickets are sent out by email 24/7, every day of the year. A purchase confirmation email will be sent, followed by a second email with a link to a pdf of the ticket to download. If you do not receive these emails, please check your spam or promotions folders. If you still cannot see the emails, please contact us and we will assist.

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Terms and conditions - ticket purchase

Tickets may be cancelled up to 14 days after the voucher has been delivered to the purchaser. Any refunds will be credited to the card used for the purchase. Requests must be made by email, quoting the six digit voucher ID. A cancellation fee may be charged.

Terms and conditions - use of ticket

Tickets are valid only for the event listed. Non-transferable, cannot be exchanged for cash. Delivery of services is subject to availability. No change or credit given. A printed copy of the ticket must be presented to gain entry to the event.

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